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Charge 3 - bike rides tracking inaccuracy

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‎10-27-2020 21:09 - edited ‎06-03-2021 18:36

‎10-27-2020 21:09 - edited ‎06-03-2021 18:36

It seems that many users have encountered the problem I am about to describe. I bought a Charge3 earlier this year and discovered that my bike ride distances and mapping were completely off. Really frustrating after spending 1 - 2 hours on a ride. Different suggestions found in this community didn't solve the problem.

 

Moderator Edit: Clarified subject

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‎10-28-2020 20:57

‎10-28-2020 20:57

Hi @SunsetRunner, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts, experience and the steps you took to resolve the tracking issue during your bike rides, the willingness to help here in the Community Forums is always appreciated because we are always striving to improve the Fitbit experience with our products and services. Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

 

Thanks for being part of the Fitbit family!

View best answer in original post

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‎10-28-2020 20:57

‎10-28-2020 20:57

Hi @SunsetRunner, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts, experience and the steps you took to resolve the tracking issue during your bike rides, the willingness to help here in the Community Forums is always appreciated because we are always striving to improve the Fitbit experience with our products and services. Because your issue was resolved and just if you're interested, I want to suggest you to visit our discussion forums and participate over there. There are several users that share helpful information and tips about eating well, how to manage your weight, better sleep, a mindful lifestyle and some inspiring stories too!  

 

Thanks for being part of the Fitbit family!

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