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Charge 3 hasn't synced for 4 days!

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‎04-18-2021 05:07

‎04-18-2021 05:07

I have done every troubleshooting fix listed and still can't get anything to work. I even deleted the app and my charge 3 from the app to start over but it still hasn't done anything. I am just so frustrated. In the beginning of March it had the same issue for 2 days and it seemed like it was because of the app update. I've owned several other trackers since 2016 and have never had this problem before. 

I just want to get everything back in order and have my charge working again! 

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‎04-21-2021 17:43 - last edited on ‎10-28-2024 08:07 by Fitbit Moderator

‎04-21-2021 17:43 - last edited on ‎10-28-2024 08:07 by Fitbit Moderator

@SunsetRunner Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

I see where your frustration is coming from, your loyalty to Fitbit is truly appreciated. I'd like you to confirm that this syncing troubleshooting was followed, if it was then let me know the phone model and OS installed on it. 

Have a nice day. 

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