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Charge 3 not pairing with my Samsung phone

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‎11-22-2018 08:17 - last edited on ‎11-23-2018 06:50 by Fitbit Moderator

‎11-22-2018 08:17 - last edited on ‎11-23-2018 06:50 by Fitbit Moderator

My charge 3 will not pair to my phone. I have a samsung 8. Also my period predictor will not let me make changes.

 

 

Moderator edit: Clarified subject

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‎11-23-2018 06:43

‎11-23-2018 06:43

Welcome to the Forums @Porshetti.

 

Thanks for sharing those details. Let me help you get everything to work correctly.

 

The first thing I'd like to recommend is that you try to follow these steps to get your Fitbit to set up. 

 

About the female health tracker, could you be a bit more in-depth? What changes are you trying to make? 

 

I'd also like to ask, what specific model of phone are you using? Galaxy S8? A8? Note 8?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎11-23-2018 08:14

In response to LanuzaFitbit

‎11-23-2018 08:14

Galaxy S8
The tracker will not let me set my cycle date..


Sent on my Boost Mobile Samsung Galaxy S8.
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‎11-23-2018 10:23

In response to Porshetti

‎11-23-2018 10:23

Hello @Porshetti.

 

Thanks for letting me know what phone it is.

 

Please do try the steps I shared above in order for your Fitbit to sync. They should definitely help.

 

In regards to the situation with the Female Health, please post about it in the Female Health Tracking board as that is the board intended for users that need assistance with that feature.

 

Let me know if there are any other questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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