07-11-2019 10:18 - edited 07-12-2019 13:14
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07-11-2019 10:18 - edited 07-12-2019 13:14
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My Android app is not showing daily metrics (such as steps, calories burned, active minutes). It displayed correctly up until yesterday afternoon. I made sure to update it to the current version about an hour ago, and it's obviously syncing since hourly step goals are showing correctly (currently 4 out of 10 hours) and the app is sending correct data to MyFitnessPal.
Here is a link showing my current dashboard in the app. As you can see, none of the metrics above are showing and there is no way to re-add them using the "Edit" interface (I already checked):
https://drive.google.com/open?id=1zloFQSLT0VVO2HCXenXuVGBs5K8DG0EG
What do I need to do to either get the previous app interface back and/or show all pertinent metrics on my current app?
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07-16-2019 13:50
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07-16-2019 13:50
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Finally got a hold of Fitbit support via chat client. They said the new interface disables these tiles by default but they can be re-checked and added by clicking "Edit" next to "Today".

07-12-2019 11:44
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07-12-2019 11:44
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I have the same issue. Both pre-and post update for the past 24+ hours.
07-15-2019 10:00
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07-15-2019 10:00
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Here is an example of what is missing from the Android app as of last week.

07-16-2019 13:50
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07-16-2019 13:50
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Finally got a hold of Fitbit support via chat client. They said the new interface disables these tiles by default but they can be re-checked and added by clicking "Edit" next to "Today".

08-12-2019 05:51
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08-12-2019 05:51
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Hello 👋
My steps are no longer showing on tile, let alone the whole breakdown of activity as shown on your tile. Using my mobile (has latest Android version of Fitbit installed), cleared cache (just to rule that out) but I notice on settings it doesn't show "mobile tracking" as an option (only Fitbit devices) which shouldn't be the "default" case. Any suggestions? (already deleted and reinstated app, to no avail)

