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Charge 3 won't sync with Galaxy S8

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‎01-16-2019 12:53

‎01-16-2019 12:53

My charge 3 was working ok until about a week ago. It now will not sync with my phone. I have tried pairing it with another phone to no avail. I have restarted it, deleted it from my account and cannot seem to get it to pair. 

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‎01-17-2019 03:08

‎01-17-2019 03:08

My ionic stopped syncing with my Galaxy 8S on 1/15/19.  I started getting my Bluetooth was not connected ; However, I shut off my Bluetooth and turned it back on with any corrections. I also restarted my fitbit, deleted the app, restarted my phone, and also deleted the ionic.  When I try to add new device, I keep getting a Bluetooth is not connected.  I tried connecting my old Alta device and same thing. I am so frustrated!

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