Charge 4 - Glucose monitor - turn OFF

[mkw2121]

Hello,  I have spent 4 hours going thru your community to turn OFF glucose notifications.  I do not have the Discover icon nor can I find anything on my watch or Dashboard on glucose.  But yet every morning I receive a reminder to log glucose.  I need this off.  Please resolve. Kent

[RiekoC]

Hello @mkw2121 

This help article has the instructions for turning off the glucose reminder in the updated Fitbit app: How do I log health information in the Fitbit app? (<-- click link)

[mkw2121]

Hello,  As I said I do not have any icons to select and these directions are generic not specific to a Charge 4 which is very misleading for users and I already reviewed for 4 hours.  Finally found it - Go to Today and tap the edit button, turn off notifications for Glucose and anything else.

Thank you for your assistance.

[Rich_Laue]

The Glucose monitor is not a part of any fitbit hardware. Glad you found it 

[mkw2121]

Interesting! Then why does Fitbit ask that I manually enter my glucose
reading in the Charge 4. Please review your product and update your manual
so that it reflects the correct instructions. Every time you send an
update thru I have to fix your product. Please OWN IT.

--
Kent

[Rich_Laue]

Who says that it is my product? 

The Fitbit App, not your Charge 4 is prompting you 

Glucose is part of the Fitbit app, not the tracker. I just checked, the word Glucose is not mentioned in the Charge 4 user manual