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Charge 4 display won't come on

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‎03-21-2021 01:42

‎03-21-2021 01:42

My charge 4 display stopped working. The green charge light comes on.i went on the community forum....they suggested deleting the app....reinstalling....didn't work.....then it suggested unpairing n press side for 8 seconds n repair.but display won't come on.what must I do

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‎03-21-2021 03:16 - edited ‎03-21-2021 03:18

‎03-21-2021 03:16 - edited ‎03-21-2021 03:18

Hi @Shalon1975 

As this is a problem with your tracker and not with the Android mobile app, you better go to the Charge 4 platform and look for an answer there: https://community.fitbit.com/t5/Charge-4/bd-p/charge4

(Broken Fitbits One, Charge 2 and 3). Using Charge 4 and Garmin fēnix 6. App vs 4.40. Android 14
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