Charge 5 fitbit pay popping up on it's own

[Anhp151]

My fitbit pay on Charge 5 keeps popping up on its own and draining the battery really fast. How to fix this?

[Gr4ndp4]

Hi, @Anhp151, welcome to the community, you do not mention where you are (it does not work everywhere) or if you have successfully installed a card and used it in the past. You may find this article helpful What should I know about using my Fitbit device to make contactless payments? 

If you are still stuck please post here again.

Cheers

[Anhp151]

I bought and using my fitbit in Australia. Installed and used the card before. Just recently the pay feature starts popping up by itself. Continuously vibrating and draining the battery. I read on another post that it related to a bud with long press something. But the solutions wasn't for charge 5. That's why i'm asking again.

[Gr4ndp4]

Hi, @Anhp151, have you seen This advice, let us know how you get on.

Cheers

[Anhp151]

Hi, yes i've tried multiple times. Another user suggest turning off fitbit pay in the shortcuts setting but I can't find that setting in the device? Was this due to and app update?

[Gr4ndp4]

Hi, @Anhp151, thanks for the feedback, I do not have experience with the Charge 5, each device has different app settings. There is this post  Solved: Sense Wallet Disable Setup - Fitbit Community which refers to a shortcut but it applies to an older "Sense" I might suggest you try posting in the Charge 5 board -  Charge 5 - Fitbit Community or try talking to "Customer Support" using the chat facility or phone for a prompt response.

I hope this helps.

Cheers