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Charge 5 heart info stops recording when phone is in Extreme Battery Saver mode

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‎08-30-2022 05:33

‎08-30-2022 05:33

Charge 5 heart info stops recording when phone is in Extreme Battery Saver mode.

 

I've enabled Fitbit and Fit apps to continue working on Androids Extreme Battery Saver mode, but the heart data does not appear on days when I use EBS mode.

 

Even if I only turn it on for part of the day, the entire day's heart-rate data is lost in the app. Is there a fix??

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2 REPLIES 2

‎09-01-2022 14:09

‎09-01-2022 14:09

Is this a Google Pixel device? I can oly hazard a guess that maybe the ability to enable an app to continue working may not work as expected. Especially since the Fitbit app needs BT and GPS access to sync.

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

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‎09-01-2022 20:07

In response to charleskn

‎09-01-2022 20:07

Well after not working for a while it is miraculously working again... A bug maybe.

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