05-30-2017 15:04
05-30-2017 15:04
Hi
I'm having problems syncing my charge HR, it last synced at 8am yesterday morning. I have a Sony Xperia and had no issues up until yesterday. I have u installed and reinstalled the app, turned blue tooth off and on and still nothing...
05-30-2017 23:23
05-30-2017 23:23
I would try restarting your phone and then restarting your fitbit using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:
05-31-2017 01:24
05-31-2017 01:24
I have the same problem, syncing stopped working yesterday, and nothing helps to do!
05-31-2017 06:02 - edited 05-31-2017 06:53
05-31-2017 06:02 - edited 05-31-2017 06:53
I confirm, my "charge 2" too won't synch with any device from this morning. I try on android phone and windows (pc) device 😞 Restarting of all devices does not help....
I solved the problem with my synch 😕 First step is restart fitbit and next I delete device from trusted bluetooth list on PC and Android phone and I added again.
05-31-2017 07:35
05-31-2017 07:35
I am having the same issue. I looked at my work week hustle and everyone in my group their last sync was anywhere from 10 - 14 hours ago. Seems it is a fitbit problem and not a user problem.
05-31-2017 07:38
05-31-2017 07:38
But my fitbits seem to be syncing just fine at the moment. I suppose it could be a system problem affecting a number of people (but not all) but it's more likely to be a problem with your fitbit or phone.
05-31-2017 09:21
05-31-2017 09:21
Considering I am in 4 WWH and every single WWH (40 people) all have not been able to sync since yesterday I am going to go with system error.