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Charge hr not powering on.

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‎09-24-2019 15:01

‎09-24-2019 15:01

Ive got a brand new charge hr thats been in it packaging for a couple year. It doesnt seem to want to charge or power on. Was going to give it to my son. Any idea

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‎09-25-2019 01:45

‎09-25-2019 01:45

How long did you try charging it? Fitbit say that it can be up to 30 minutes before there's any sign of life if the battery is fully depleted. See: Help article: Why isn't my Fitbit device's battery charging?

 

On the other hand, it may be that the battery has just degraded after such a long time. Batteries don't like being stored when depleted.

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