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Charge not syncing properly

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‎08-18-2019 13:48

‎08-18-2019 13:48

Charge is not giving correct steps/data and running continuously so draining battery

 

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3 REPLIES 3

‎08-18-2019 15:06

‎08-18-2019 15:06

Which charge do you have? If it's a charge 2, did you update the firmware on the actual fitbit and, if that is the case, is that when the problem started?

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‎08-18-2019 15:18

In response to Lilbiddy

‎08-18-2019 15:18

It's a charge 3

My EML-L09. On O2.
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‎08-18-2019 15:26

In response to Valkirkman

‎08-18-2019 15:26

@Valkirkman,  thank you for your rapid response.  I am sorry I can't offer any help to you.  I asked because there are problems for some people with a charge 2 firmware update.  Hopefully someone here will come to your aid.

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