The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Which charge do you have? If it's a charge 2, did you update the firmware on the actual fitbit and, if that is the case, is that when the problem started?
@Valkirkman, thank you for your rapid response. I am sorry I can't offer any help to you. I asked because there are problems for some people with a charge 2 firmware update. Hopefully someone here will come to your aid.
