Clock error

[SunsetRunner]

My fitbit reads the following error statement: "clock error: go to fitbit mobile app and try another clock". I have tried to download several other clocks and get error messages that I am unable to install them. 

I have shutdown my fitbit, restarted my phone, restarted the fitbit app with no luck. 

[ashwolve]

@SunsetRunner Hi and Welcome - can you provide details of the fit device you have,

I know you have already tried these but take a look at this article to see if there is any step that may have been missed

https://help.fitbit.com/articles/en_US/Help_article/2311

also are you connected to bluetooth at the time of changing watch face

Hope this helps for now if not let us know and we can try something else

Alternatively you could give customer support a ring to see if they have any other insights you could try

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

This is for the UK but should you need to change country scroll to the bottom and look for United Kingdom with a down arrow next to it and click on the arrow now you can select your relevant country and the page will refresh

 Hope this helps a little

Kind Regards

Wayne