04-01-2019
07:50
- last edited on
04-02-2019
08:57
by
GraceGFitbit
04-01-2019
07:50
- last edited on
04-02-2019
08:57
by
GraceGFitbit
Is the Motorola G6 compatible with the alta hr?
Moderator edit: Subject for clarity.
04-01-2019 13:08
04-01-2019 13:08
Hi @Lisamarie0103. The supported device list shows a Motorola G (2014) but I’m not sure if that includes your model. I’ve notified a moderator. Maybe he or she will have a better idea.
04-01-2019 13:32
04-01-2019 13:32
04-01-2019 13:42
04-01-2019 13:42
Hi @Lisamarie0103 . You can check which phones are compatible at this supported devices help page.
04-02-2019 09:06
04-02-2019 09:06
Hey there @Lisamarie0103 thanks for taking the time to visit us and make your questions. Thank you @SunsetRunner, for pointing this out.
I confirm this phones are not a 100% compatible devices. The developer team is aware of the need to add new devices to the list of compatible devices. There are some users who can synchronize with non-compatible devices. So I recommend you to check if your phone meets the requirements listed on this helpful article about syncing.