Daily goals are set to 0 and settings disappeared

[jerseystar]

The step counts seem to be okay, but it's showing that my step count goal is 0. I can't find anyplace to change to my correct step count goal. Is this due to yesterday's updated app?

Moderator Edit: Clarified subject

[LizzyFitbit]

Hi everyone, and a warm welcome to our new members.

A fix for this issue is rolling out with Android Fitbit App version 4.39.1. Please check the Play Store and make sure to install it as soon as you see it available.

I appreciate your continued feedback and patience regarding this situation.

[RiekoC]

Thank you for the update @LizzyFitbit  & letting us know that the fix has already started rolling out in version 4.39.1. 

[msduna]

I have an iPhone and can no longer access "goals"

[jerseystar]

You need to go back and check if there's a thread for iPhones. This thread is only for the Android App. Here's the IOS page. https://community.fitbit.com/t5/iOS-App/bd-p/ios

[Utopianmovement]

 

[RiekoC]

Hello @LizzyFitbit 

There are several users reporting that they aren't able to change their Hourly reminder to move schedule. Please see this thread.

[domizwer]

I’m still experiencing the issue and my app is up to date. Goals tab says “something went wrong unable to load goals” and the see all tab won’t open. 

[msduna]

Ditto - nothing changed after the latest update.

[jerseystar]

@msdunaAs I posted above, this thread is for ANDROID phones not iPhones. You need to go to https://community.fitbit.com/t5/iOS-App/bd-p/ios and check for a thread that covers your problem.

[msduna]

Ditto!