Daily readiness missing for almost a month

[bl732]

I have a FitBit premium account and I use it with an android phone and a Pixel Watch 3. I used to get a daily readiness score as part of my Morning Brief and on the FitBit app on my phone, but it suddenly stopped appearing. The last day I got a score was March 3, and it's now April 2.

When I check the app, it says "No score" and to make sure to wear my device to sleep. I wear my watch to sleep every night, and I make sure the band is tight. I have stats in the app for sleep duration, Active Zone Minutes, Steps, and cardio activity, so there is a connection with my watch.

How do I get readiness scores again?

Moderator Edit: Clarified subject

[JerryHam]

Last time that happened to me - it was missing for a week - I rebooted the watch and the score magically started working again.

[bl732]

That didn't work. I rebooted my watch yesterday and still didn't get a readiness score today.

[RiekoC]

Hello @bl732 

This help page describes how the Daily Readiness is calculated (<-- click link).

You mention you're seeing stats in the app. Are you getting metrics for your Heart Rate Variability (HRV) & Resting Heart Rate (RHR)? Are you getting your sleep stages graph?