Dashboard and Challenges take up to a minute to be updated.

[White_wine]

Hi,

Since the update, I found that when I open my app to see my results on the dashboard and then go to see where everyone is in the challenge, it may take up to a minute to be updated. 

Also, when my app is updating the information on the dashboard, my step count goes back to my last sync then resets to my actual steps.

I have a Blaze and Google Pixel 2.

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hi there @White_wine, awesome to have you around as a new member of the Fitbit Community! I'm sorry for the late response and I was reading you are noticing in your challenges or your data in your Dashboard takes a minute to update or shows some odd behaviors before showing your current numbers.

It might be a delay to load your information or compile your data. Note that this information is not store on your phone, but in our Fitbit servers.

If this have started after the update, perhaps the following workaround will help you to improve the loading time of the app: 

log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. (This may vary depending of the Android device and the OS version)

Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

See you later and hope this helps.