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Dashboard showing two 'today's'.... App all over the place.

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‎03-28-2016 03:33

‎03-28-2016 03:33

My Charge strap broke on Saturday so I took the opportunity to upgrade to the Surge, but ever since I swapped the Fitbits over on my account it's not working properly. For a start I now have two 'today's', it's showing today as today, but its also showing yesterday as 'today' and it's showing Saturday as 'yesterday'. It's doubled up my food calories, and its showing a different step count in my challenges to what it says on my dashboard. I've tried uninstalling the app, rebooting and reinstalling, but it's made no difference. It's not syncing properly either. It's becoming really annoying now. Anyone else experienced this?
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4 REPLIES 4

‎03-29-2016 02:49

‎03-29-2016 02:49

Update - as of today (29th March) my Fitbit app on my phone and my tablet is showing today correctly as 'today', it is showing yesterday (28th March) correctly as 'yesterday', but it is also showing the previous day (27th March) as 'yesterday' - why is this? It's like the 27th/28th has got stuck as one day. It can't be an app issue as it's showing exactly the same on both my phone and my tablet app, so they can't both be corrupted, so it must be an issue with the data Fitbit is sending to the apps. 

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‎08-01-2016 15:34

In response to CariR

‎08-01-2016 15:34

This just started happening to me after I went on vacation and forgot my fitbit charger. When I got home and charged it up and everything, now I have two "todays" on the water intake part of the app only. I can't find anything but your post regarding this, so I have no solution. I have turned it off, logged out, blah blah blah and it isn't working. On the website dashboard everything appears fine.

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‎08-01-2016 15:44

In response to nursejcrane

‎08-01-2016 15:44

I uninstalled the app, then reinstalled and synced and now there are THREE todays under the water intake section.

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‎09-09-2016 05:26 - edited ‎09-09-2016 05:26

In response to nursejcrane

‎09-09-2016 05:26 - edited ‎09-09-2016 05:26

Hello @CariR and @nursejcrane welcome to the Fitbit Community! @CariR I would like to ask if you are still experiencing issues with your app? @nursejcrane if you are still experiencing this issue please provide me a screenshot of your app so I can further investigate. 

 

Catch you later! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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