Data differs on Heart Rate and Exercise tiles

[jkaltes]

I have turned on training tennis on my Fitbit Ionic watch while playing badminton.

In the Android Fitbit app, my heart rate during this period is shown both under Exercise and under Heart Rate. Under exercise Tennis the maximal heart rate is 197 bpm, while the largest peak shown under Heart Rate is 184 bpm.

Why do they show different heart rates? Is one of them wrong or is the heart rate under Exercise averaged over a shorter period?

Moderator edit: Subject for clarity  

[RicardoFitbit]

Hi @jkaltes, It's nice to see you again participating here in the Community Forums, welcome back.

Thanks for bringing this to my attention and for the screenshot that was attached. To better assist you with this, can you please let me know when was the first time you experienced this inconvenience and how many times since then? Which Android mobile device are you using? If you haven't already done so, please try the following steps:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Keep me posted and let me know if you have any additional questions.

[jkaltes]

I don't think this has anything to do with installation issues. After posting this, I saw an earlier discussion in a Fitbit forum about this subject, also attributing it to scale differences. It would be nice if you could zoom-in the heart rate data, so you can see it in more detail. Also, displaying the minimal and maximal heart rate, of for example a day, would be interesting.

[jkaltes]

Deleted.