Distance walked in error

[ccrand68]

 I tried to enter that I waljed POINT 75 miles but FB posted it as 75 Miles. Yowzer...how to I delete that??

[LanuzaFitbit]

Hello @ccrand68.

Let me help you figure out what is going on.

In this case I'd recommend that you follow the steps listed in this help article. That should help in getting that activity to go away.

Let me know if there are any further questions.

[ccrand68]

Now I can't get my FB charge 3 to sync. It's been 4 days now. Sleep isn't
logging either. What's going on?

[LanuzaFitbit]

Hello @ccrand68.

Let me continue helping figure out what is going on.

Did you get a chance to try the steps in the link I shared above. In addition, please try to follow the steps listed in this help article to help with the charging.

Let me know if you have any further questions.

[ccrand68]

I got the distance issue resolved. However I'm having big problems with my
charge 3. I spent over an hour on the phone Friday but still a mess.
My FB will not sync with my phone. Was told my Moto g6 is not compatible
(after 3 months if working ok). So was set up to sync on my laptop. But
THAT'S not working either. AND my Sleep is not tracking either. It's been
almost a week on that problem. I'm really upset about the whole mess.

[LanuzaFitbit]

Hello @ccrand68.

Thanks for letting us know that you have worked with our support team to get it to work.

I could see that they sent you an email with further steps and some questions. I'd recommend that you continue working with them directly. I'm sure that they will be happy to help you figure out what is going on and how to get it to sync.

Let me know if you have any further questions.