05-08-2020
05:09
- last edited on
05-12-2020
14:55
by
RicardoFitbit
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05-08-2020
05:09
- last edited on
05-12-2020
14:55
by
RicardoFitbit
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I can edit a sleep log but if I make ANY changes I lose the sleep index grade. Today when I synced it gave me all the Sleep info but no "grade" I love using these numbers to evaluate lots of things that affect my sleep.
Moderator edit: Subject for clarity

05-12-2020 14:54
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05-12-2020 14:54
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Hi @Derndle, welcome to tht Community Forums! Sorry for the delay in responding your post.
Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:
- Force quit the Fitbit app.
- Uninstall the app from your mobile device.
- Make sure that the Android version is up to date.
- Reboot your mobile device.
- Reinstall the Fitbit app.
- Login using your account credentials.
Keep me posted and let me know if you have any additional questions.

05-12-2020 15:42
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05-12-2020 15:42
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