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Email

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‎12-28-2018 13:34

‎12-28-2018 13:34

Why wont my husbands charge2 allow our email address onto his fitbit even tho I have it on mine......just wont seem to allow both of us to use it....help !!!

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‎12-28-2018 14:00

‎12-28-2018 14:00

You need a different email for each account/tracker.  The email identifies the user in the fitbit database, so necessary for separate email to keep data separate.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Best Answer
1 REPLY 1

‎12-28-2018 14:00

‎12-28-2018 14:00

You need a different email for each account/tracker.  The email identifies the user in the fitbit database, so necessary for separate email to keep data separate.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer