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Error message "not authorized to post"

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‎10-26-2022 10:45 - last edited on ‎11-01-2022 12:43 by Fitbit Moderator

‎10-26-2022 10:45 - last edited on ‎11-01-2022 12:43 by Fitbit Moderator

  • Getting error msg not authorized to post . Have a Premium account.

Moderator edit: Subject for clarity.

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‎11-01-2022 12:54 - last edited on ‎11-26-2023 05:46 by Fitbit Moderator

‎11-01-2022 12:54 - last edited on ‎11-26-2023 05:46 by Fitbit Moderator

@Catwillow Welcome to the forums. I will gladly help you regarding your posts on the Fitbit app.

Thanks for the explanation. The premium membership should not have any effect on posting. I find that very odd to be honest. First time I see this error being reported. Let us see if anyone else is experiencing the same. First make sure that your Fitbit app is up to date. Go to your smartphone´s app store and look for Fitbit. If there is an update available, proceed with it please. Try then again to post. 

Would you be so kind to send me a screenshot of the error message? When exactly do you get this error message? Could you please explain your procedure. That would be very helpful. 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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‎11-01-2022 12:54 - last edited on ‎11-26-2023 05:46 by Fitbit Moderator

‎11-01-2022 12:54 - last edited on ‎11-26-2023 05:46 by Fitbit Moderator

@Catwillow Welcome to the forums. I will gladly help you regarding your posts on the Fitbit app.

Thanks for the explanation. The premium membership should not have any effect on posting. I find that very odd to be honest. First time I see this error being reported. Let us see if anyone else is experiencing the same. First make sure that your Fitbit app is up to date. Go to your smartphone´s app store and look for Fitbit. If there is an update available, proceed with it please. Try then again to post. 

Would you be so kind to send me a screenshot of the error message? When exactly do you get this error message? Could you please explain your procedure. That would be very helpful. 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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0 Votes