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Excessive invalid steps

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‎04-15-2021 08:55

‎04-15-2021 08:55

My Charge 4 keeps randomly giving me 16k steps within a few minutes of putting it on in the morning. It's happened 5 or 6 times in the last few weeks, and it's always the same amount! Anyone ride experience anything like this? 

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‎04-15-2021 08:57

‎04-15-2021 08:57

*else not ride

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‎04-15-2021 14:36

‎04-15-2021 14:36

My Fitbit counted 54 thousand steps in 15 minutes today. 

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‎04-16-2021 09:58

‎04-16-2021 09:58

That occasionally happens to my Charge 4. Yesterday I was credited with 40,000 steps in a 15 minute period which works out to walking at a rate of about 100km/hr. Interestingly, the distance (in km) that it showed me was correct - only the steps were wildly incorrect. 

 

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