Exercise data no longer synching to Health Connect

[Marcel_Berlin]

Hey all!

I ran into an issue where suddenly - despite Fitbit having all read and write permissions inside Health Connect - Exercise data is no longer synced from Fitbit into Health Connect (starting on April 9 or 10).

The weird thing is that some data, like Steps, Distance, Calories Burned is still being synced from Fitbit into Health connect, it's just the Exercise data that isn't being synced.

Have tried to remove Fitbit from Health Connect and reconnect but no change.

Anyone com across a similar issue?

Using a Pixel 10 + Pixel Watch 2, OS and all apps are up-to-date.

[drqhn]

Same issues here since last week. Pixel watch 4, Pixel 7 Pro Smartphone.

Sometimes the exercises appear after restarting watch and/or smartphone and/or reconnecting things, and/or syncing health connect manually ... But most of the time it does not work.

And as you said, steps and heart frequency and other things are being synced to health connect. 

Exercises appear in Fitbit app, but not in health connect. Frustrating

[Marcel_Berlin]

Did you by any chance join the Public Preview of the Fitbit app?

I have a feeling that it started for me when I did, and I noticed that while my phone and Fitbit app are in English, the name of the workouts in the Fitbit app show up in German in the public preview...

[drqhn]

No, I did not apply to any preview version yet.

Yesterday the Fitbit app was updated to 4.67. And I still have those issues.

And today a message appeared, if I would like to test early Gemini based functions before other people can use  .. no thanks, I just want the stable version to work properly.

[Qde]

Same with pixel 9 and pw2, April 4th was the first day where only walking is in healthconnect and my run is missing

[DO3EET]

I did join the Public Preview... but did go back to normal view (in the app)...

for me it looks like the training is synced, if I finish the next one.
I was walking to the gym today and recorded the walk... it synced after I was done spinning... the spinning is still not synced to Health Connect.

Any Idea how to fix?

[Qde]

Seams like only walking is synced at the moment, nothing else. No fix yet.

[chris_in_cal]

Yesterday, using Fitbit on my Pixel Watch 3, I clicked to start a bicycle ride.  After GPS connected, I started it, rode, then stopped it. After syncing everything there is no bicycle ride exercise showing on the Fitbit app (or health connect).

[Qde]

This is something else. This topic is about workout that exists in Fitbit is not synced to HC. (Except walking)

[Qde]

Since yesterday I see runs in healthconnect from Fitbit. But now walks are missing?

Any1 else?

[JillyVanilly_99]

Same here. Since roughly one month all my Exercise-Data is missing. My walks (which my pixel watch 2 detects by itself) are synched in my fitbit app but all my logged exercise is missing. It appears in the app once I click on "see trainings in app" on my pixel watch, then the Data shows in my fitbit app but it disappears as soon as I close and open it again...

I already restarted my watch as well as my smartphone logged out and in on the app but same issue still...

[drqhn]

Tried again in the last three days: 

Run and Walk: Appears in Fitbit and is synchronized to health connect after manually synchronizing Fitbit and health connect a few times. 

Strength training and bike (outdoor): Appears in Fitbit but I wasn't able to synchronize it to health connect. (Manually tried to sync several times.... Restarting watch and smartphone did not work)

[KevKem]

Same problem. I used to use my Fitbit for all exercise tracking (PW2) and liked seeing that data show up in Oura. As of a couple weeks ago, that all stopped, Oura says I'm way down on activity levels, and when I check Health Connect logs it says Fitbit is not sending any exercise data anymore. I have checked permissions and made sure Write is on for Fitbit for everything...

Probably related, I'm using the new Fitbit app, preview, and love it - I can't say for sure that the update coincided with the lack of data, but I assume so.

[drqhn]

Still not working with newest Fitbit version 4.68.

Latest observations

* Running appears in health connect after a while and manual syncs but now named "Workout" (instead of running).....

* Bike (outdoor) appears in health connect after a while and manual syncs. (But in the App 'Adidas Running' which reads health connect the distance is missing .. but that might eventually be a problem of that app.

* Strength training still does not appear in health connect...

[RiekoC]

Hello @Marcel_Berlin , @drqhn , @KevKem , @JillyVanilly_99 , @Qde 

I've seen other users reporting issues with syncing data between Health Connect and Fitbit. I believe the team is aware of the issue and is working on fixing the problem. However, we haven't seen a timeline for the fix yet. 

Please submit this issue using the Feedback option in the app:

• Tap your avatar in the upper right of the Today page in the app
• Tap Feedback in the menu that opens
• Complete the prompt and submit

Although it's likely that you won't receive a response, we've gotten confirmation that the team reviews every submitted feedback report and uses the information for issue investigation.