Exercise data will not load on the Fitbit app

[darkmodeplsgawd]

Tracked a long trail run today and when I try to look at it I just get a spinning wheel forever. I can see there is a new layout there and my app was updated yesterday. Restarting my phone didn't fix it.

Disappointing.

Also still no dark mode?

Moderator edit: Subject for clarity.

[t.parker]

I noticed that, too, looks like something went wrong on the server side but is fixed now. Restarting your phone wouldn't fix it because it's not an issue on your side.

[RodrigoMFitbit]

@t.parker Thanks for your help and sharing your own experience. It seems to be working now.

@darkmodeplsgawd Welcome to the forums. Thanks for reaching out regarding the exercise data on the Fitbit app. 

Yeah I also noticed it yesterday. When this happens I usually let it load and then I come back later to check the results. It seems the servers were not displaying the synced information. My map nor training details were shown. However, today everything is shown as expected. Please go and check your last training again. Hope everything is there. If not, try logging out of the app and then back in. 

Have a nice day!

[t.parker]

@RodrigoMFitbit the problem still occurs on and off. It seems like the exercise view has a problem with loading maps and that prevents exercise details to be loaded:

Opening any exercise shows just blank page. Force stopping the app sometimes does help but issue is back again in no time. This has been going on for a few days now. Also, one of my runs has been synced broken:

No HR, calories 0 (after opening it shows only calories chart, nothing else) and no distance, pace or GPS map. It doesn't appear on web dashboard at all in Recent exercises but it appears in the list of all activities. Summary contains distance but it is impossible to open it. Lately the server-side seems to be very unstable.