Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise days not counting a manual run

ANSWERED

On days where I manually record a run the Fitbit app doesn't recognise it as an exercise day. If I manually record a walk or a gym session it works fine. But seemingly runs are just not recognised as an "exercise day". It's been doing it for some time. I have a pixel watch 3 and android Fitbit app.

1000034147.png

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hello @makeyw 

That is definitely a bug. Please use the Feedback option in the Fitbit app to report this:

  • Tap your picture in the upper right of the Today page in the Fitbit app
  • Tap Feedback in the menu that opens
  • Complete the prompt and submit

The feedback reports are received by the team for review. 

I will check around and see if there are other users experiencing a similar issue. If I find any updates, I'll report back. 

Rieko | N California USA MBG PE

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

Hello @makeyw 

That is definitely a bug. Please use the Feedback option in the Fitbit app to report this:

  • Tap your picture in the upper right of the Today page in the Fitbit app
  • Tap Feedback in the menu that opens
  • Complete the prompt and submit

The feedback reports are received by the team for review. 

I will check around and see if there are other users experiencing a similar issue. If I find any updates, I'll report back. 

Rieko | N California USA MBG PE

Best Answer
0 Votes

Thanks for the response. 

I've done the feedback option as you suggested. 

Thanks again

Best Answer