Hi, i'm having a really annoying issue. The heart rate data in an exercise doesn't match the time correctly, it's offset by 3hs and I'm in a timezone that is GMT-3.
My setup:
- Google watch 2. Fitbit app version 3.36.1 (full version in screenshot, because the forum thinks it's a phone number and it wouldn't let me post it in full), no updates to be found as of now.
- Pixel 8 Pro. Fitbit app version 4.46.fitbit-mobile (full version in screenshot, because the forum thinks it's a phone number and it wouldn't let me post it in full), also no updates as of now.
What i have/have done:
- I've set up the time zone manually to GMT-3. Also changed to an incorrect one and setting it back to the corret one.
- Iv'e checked in https://www.fitbit.com/settings/profile and the time zone is correct.
- I've erased cache, also uninstalled completely fitbit from phone and watch, and reconnected.
I'll leave an example of an exercise. We have in big bold numbers the average ppm of 159, and the graph visible never goes over 116, the zones do correspond to the graph.
In actuality, the big bold number is correct, but i checked and the graph (and zones) correspond to 3hs later. So we see in a same screen there is something wrong.
I'll leave some other screengrabs from the fitbit profile, settings in app and app versions too
Best Answer