help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise tile has disappeared

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-07-2019 14:55 - last edited on ‎10-18-2019 06:35 by Moderator Alum

‎10-07-2019 14:55 - last edited on ‎10-18-2019 06:35 by Moderator Alum

Hi, the exercise tile has disappeared from my phone dashboard. How do I get it back? I assume I have lost months of records as when I go back nothing is there. Have android phone and Inspire HR bracelet. Any advise is most welcome.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
10 REPLIES 10

‎10-07-2019 15:24

‎10-07-2019 15:24

Same problem and I gave an I phone.   Since they have changed the app I'm not very happy!!

Best Answer

‎10-07-2019 16:02

In response to He1p

‎10-07-2019 16:02

It's frustrating, I've lost or my data what's the point now???
Best Answer
0 Votes

‎10-07-2019 16:26

In response to Annie987

‎10-07-2019 16:26

I deleted the app ... then reinstalled it.   Now mine is fine and didn't lose any data!!

Best Answer
0 Votes

‎10-07-2019 19:50

In response to He1p

‎10-07-2019 19:50

Thanks, my son tapped on discover, then went to health and fitness space
box added it in and all my data is still there. Thanks everyone
Best Answer

‎10-08-2019 09:12

‎10-08-2019 09:12

I need help with the app, too. I used to have my steps in the prominent position, and now distance has taken it's place. I want it to go back to the way it used to look...I've already deleted the app and re-installed it...help!

Best Answer
0 Votes

‎10-18-2019 06:39

In response to AshleyCoop

‎10-18-2019 06:39

Welcome to the Community, @Annie987, @He1p and @AshleyCoop, it's great to see you around.

 

I am sorry for the delay in respond. I just wanted to let you know that I have moved your post from the Fitbit App Gallery board to the Android App board, since I think that here you will be able to see more related topics about the Fitbit app.

 

Now about your tile issue, if you can't see a tile, I recommend adding it by doing the following:

  1. Tap the Discover tab
     
    , and tap Health and Wellness Stats.
  2. Tap the stat you want to add, and tap Add to Today.

 

If you want to have more information about the new Fitbit app version, I recommend taking a look at the help article: What’s the new Fitbit app experience?.

 

Let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎04-06-2021 18:53

In response to Annie987

‎04-06-2021 18:53

thank you sOOo much ... I googled all over trying to find this simple fix !!!!

Best Answer
0 Votes

‎03-19-2023 12:53

In response to Annie987

‎03-19-2023 12:53

Thank you soooo much! This worked beautifully-- the tile is there again and all my data is still there. Whew!

Best Answer
0 Votes

‎03-19-2023 16:37

‎03-19-2023 16:37

Same here?? What is happening??

Best Answer
0 Votes

‎03-19-2023 16:37

In response to He1p

‎03-19-2023 16:37

I did that but never got lost info back???

Best Answer
0 Votes