Feature request: Reset badges and trophies.

[StarfishK]

I messed up and incorrectly put in my weight wrong.. which won me the lost 150 lbs badge... and goal met badge... I reset my goals recently due to an inconsistent 2019... and it would be nice to accurately record badges/trophies now. 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @StarfishK, welcome to the Community Forums! Sorry for the delayed reply.

Thank you for your suggestion. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our users. The best place to make your voice heard is the Ideas board. Please take a moment to visit and give us your feedback. 

If you find that a similar suggestion has already been made by another member of the community, you can vote for their idea and add your comments. We look forward to reading your suggestions. 

Let me know if you have any additional questions.

[JLBarber]

What an unhelpful and useless response.

This was a feature that was had in the past.

Now you've reduced features while maintaining price. Wonder where else y'all are cutting corners.

[NayHawk]

Similar issue here. A few years ago I gave my old fit bit to someone else. They changed the user info but not the email. So here I get a pleasant surprise when I purchase my new fitbit watch and it had this other person's data. So when I added my weight it gave me a lot of badges and trophies that do not apply to me. My data is all heavily skewed now. 

Awesome, so they used to allow us to reset a person's data and now you've taken away the feature and expect us to add the "new idea" to the forum?!

Just ugh

I just unboxed it and I'm mad and already want to send it back

[SilviaFitbit]

@StarfishK Hi there. Thank you for the details mentioned. 

Your feedback is appreciated, we're always striving to improve our services offered. When giving your Fitbit to someone else, it's recommended to reset it and create a new account, this to ensure that the data doesn't mix up. 

In this case, it's recommended to create a new account as it's not possible to reset the account's data. 

Thank you for your understanding. Hope this helps.