Fit Bit Flex no longer Syncs

[COU]

Any one else having trouble syncing with their phone?
Uninstalled the app, reinstalled it. No longer able to sync through my phone. But the computer works fine. It says it cannot find the device. Any suggestions?

[Acleve0624]

Mine just stopped syncing today too. No idea what happened.

[Dayle_ramsey]

I am having the same issue. Fit bit won't sync to anywhere. Have contacted Fit bit but alp I get is links to help posts and they are not helping.

[COU]

One thing I did was restart it. That made the computer work, but not my
phone. So at least I sync. Which device do you have? The flex?

[COU]

Mine has been down for three days now. My phone just can't find it anymore.

[psdenman]

My fitbit flex quit syncing with my phone also after resetting it uninstalling reinstalling app several times and it still didn't work I emailed customer support and they were very helpful.
My flex was only 6 months old and they are sending me a new one.

[psdenman]

email customer support it will take them a couple days to get back to you but they helped me out.When you email them make sure you tell them everything you have done

[COU]

Sending you a new one? It's there a problem with the old software? Mine is pretty old too. October of 2014 was when i got mine. Time to replace?

[hwalker123]

I'm having this issue since the update. Mine won't sync to the computer either

[COU]

Mine syncs to my computer, just not my phone. Are you set up on multiple
devices or just the computer?

[sugarbunnz]

Fitbit no longer syncs with android phones running on Lollipop. Their solution is to send you to different links and then they send you a new fitbit tracker when that does not work. They have just sent me my second replacement fitbit flex tracker free of charge in less than a year. I know it won't work. I am so frustrated with this company. This was a big investment for me and to have it quick working so quickly makes me mad.

[COU]

One thing I did after it stopped syncing to my phone was that I replaced my
device using the computer dongle. It found my current device, "replaced"
it, then the app started working again. It worked for about another week
and a half, then I had to do it again. Kind of annoying, but it works.

My Fit Bit is about 2 years old, but I started having problems since
February of this year after their upgrade. They obviously have patches they
need to work on.