09-09-2016 06:18
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09-09-2016 06:18
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09-09-2016 10:14
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09-09-2016 10:14
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Here are some suggestions on troubleshooting this:
-Try Restarting your phone. - When I have issues syncing, it's usually my phone and not the fitbit. Once it restarts, turn the bluetooth on and off to make sure it's pairing properly.
-If that does not work, please restart your fitbit.
https://help.fitbit.com/articles/en_US/Help_article/1186
- Plug your charging cable into the USB port on your computer or any UL-certified USB wall charger.
- Insert the other end into the port on the back of your Fitbit Charge or Fitbit Charge HR. Your tracker will begin charging.
- Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number (e.g. "V30").
- Let go of the button.
- Unplug your tracker from the charging cable.
Please let us know if this worked out for you.

09-09-2016 10:32
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09-09-2016 10:32
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