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Fit bit walking program turns off whenever I get a phone call on my Samsung Galaxy S8+

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‎05-01-2017 18:36

‎05-01-2017 18:36

I just got the samsung galaxy s eight plus and I noticed that whenever i'm in the middle of a walk if I get a phone call it shuts my walking program off. This never happened on my galaxy s5. I know that a lot of people are having issues with different things with their new s eight phones but I haven't seen anybody posting about this issue. If anybody has any Information as to how to resolve this I'd greatly appreciate it!

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‎05-01-2017 19:31

‎05-01-2017 19:31

@AprilTracy, I moved this post to the Android App Help Forum - it is a problem with app rather a hardware problem with the tracker. It will get more response here.

 

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‎05-01-2017 19:33

In response to USAF-Larry

‎05-01-2017 19:33

Thank you! 👍

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