help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App Notifications

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-31-2018 16:33

‎01-31-2018 16:33

After updating the app this morning, I no longer get notifications on my Fitbit, when just before the update it had worked.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-31-2018 18:39

‎01-31-2018 18:39

Had the same issue this morning.  Found that if I went into the app and went to the notification area it was asking me to allow the permissions to access notifications again even though they were already on.  No combination of on/off made it change.  Always asked for permissions.  Eventually, just went ahead and closed everything out, uninstalled the app, rebooted the phone and installed again.  Then everything started working normally again and notification are once again coming through to the Ionic.

View best answer in original post

Best Answer
1 REPLY 1

‎01-31-2018 18:39

‎01-31-2018 18:39

Had the same issue this morning.  Found that if I went into the app and went to the notification area it was asking me to allow the permissions to access notifications again even though they were already on.  No combination of on/off made it change.  Always asked for permissions.  Eventually, just went ahead and closed everything out, uninstalled the app, rebooted the phone and installed again.  Then everything started working normally again and notification are once again coming through to the Ionic.

Best Answer