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Fitbit App data missing

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‎12-05-2024 04:17 - last edited on ‎12-05-2024 06:45 by Fitbit Moderator

‎12-05-2024 04:17 - last edited on ‎12-05-2024 06:45 by Fitbit Moderator

What is going on at Fitbit? Yesterday some people couldn't log into the Fitbit app for a few hours and then it resolved. This morning data is missing, sleep score, health metrics. The app syncs okay and steps are updated.

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎12-05-2024 05:16

‎12-05-2024 05:16

I had troube with the App yesterday, then today I had 8k steps showing on my watch by 10 am (not posible, no run today) App was showing 2,200 about right. I restarted my watch and now nothing is recording on my watch, everything is at zero, but the App is showing correct data. I've restarted my fibit numerous times, signed in and out of the App and synced many times, this is ridiculous 

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‎12-08-2024 01:22

‎12-08-2024 01:22

I had a day of stupd data with 500 steps before I even got t of ed and for sevel days now have no slept score or health metrics

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