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Fitbit App, not able to add food. cut off on the edges

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I am sure 4.29 solved some problems, however it introduced a new problem. When in the food selection both the Recent and Frequent have their tops cropped off at the top of the screen. Same thing happens when you want to add calories to the top numeric entry field which is cutoff. 

 

There is a topic similar to this one but it has been marked as solved, which is not true. Therefore, I am creating this post, copying the text from @Phoenix494, to raise awareness.

Moderator edit:  updated subject for clarity

 

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1 BEST ANSWER

Accepted Solutions

@j1nsu Thank you for your messages. 

Our team is aware of the issue in the Fitbit App. They are looking into this, and will work on a solution for it. 
Please follow this thread, as we will be posting all updates there. 

Pixel phones - Recent and Frequent food have their tops cropped off at the top of the screen.

On the thread the post marked as "Best Answer" ( not solved) states that it was marked so, so that other users who visit the thread know that our team is working on this. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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5 REPLIES 5

@j1nsu Thank you for your messages. 

Our team is aware of the issue in the Fitbit App. They are looking into this, and will work on a solution for it. 
Please follow this thread, as we will be posting all updates there. 

Pixel phones - Recent and Frequent food have their tops cropped off at the top of the screen.

On the thread the post marked as "Best Answer" ( not solved) states that it was marked so, so that other users who visit the thread know that our team is working on this. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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This is happening to me and have raised it myself. Will be following this thread for an update as it's annoying.

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Well thank you. However, the topic of the other post you mention is "Solved: ..." which is clearly wrong. At least in the emails I receive for updates on the thread. And this post now as well as the other post say "Answered" with a nice green checkmark hier in the forum, which is better than showing "solved" there but still misleading, as it suggests that there is an answer satisfying the original question.... Hoping to receive an update for the app soon. Thanks and best regards 

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will the future app also correct for the control buttons being pushed down beneath the navigation button bar? 

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0 Votes

Hi everybody! Thank you for your message. 

We are releasing a new app update (4.32) that should solve the issue. 
If you haven't done so yet, please make sure that you have the latest app installed. 

If you are having other issues besides the cropped margins on the Fitbit App please open a new thread or post on a dedicated thread for it, in order to avoid any confusion. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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