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Fitbit Charge3 and app not showing correct mileage goal

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‎08-18-2021 17:13

‎08-18-2021 17:13

Both on my app and my Fitbit Charge3 shows the goal complete circle partly full even though I have completed my goal. My phone is a moto g7

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4 REPLIES 4

‎08-18-2021 17:15

‎08-18-2021 17:15

Edit..

 

The only goal that isn't showed complete is mileage

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‎08-19-2021 12:11 - last edited on ‎11-25-2025 04:56 by Fitbit Moderator

In response to Simion

‎08-19-2021 12:11 - last edited on ‎11-25-2025 04:56 by Fitbit Moderator

@Simion Welcome to the Fitbit Community. Thanks for the details mentioned. 

Let's try the following troubleshooting: 

- Restart your Charge 3 
- Log out from the Fitbit app 
- Clear the app cache 
- Restart your phone 
- Log back in and check that your goal's circles are correct 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-03-2022 10:42

In response to Simion

‎05-03-2022 10:42

This happens to meet on my old Surge 4 and my Sense. Tried talking to tech help but they aren't fixing it.

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‎05-03-2022 10:43

In response to SilviaFitbit

‎05-03-2022 10:43

This happens to meet on my old Surge 4 and my Sense. Tried talking to tech help but they aren't fixing it.

Software glitch needs to be fixed!!!

 

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