Fitbit Labs prompt will not GO AWAY

[AranelS]

In the same space as the cardio target for the day, there is now a box that says:

Fitbit Labs

Ready to upload your first lab report?

Get a simple summary of your lab report. If you're not not ready, please share why in the survey.

Get started

If I tap on "Get started", I am taken to a screen where I can scroll down and choose "No thanks" or "Agree & Continue".  If I choose "No thanks", I never get a survey, it just closes, and the notification box never ever goes away.

It has been like this for a couple of days now. I don't want to participate in Fitbit Labs. I have turned off Fitbit Labs in my setting. Why is this box not going away??? I am tired of scrolling past it.

Moderator edit - formatting (subject) 

[ExAlaskan]

Just installed Fitbit app version 4.44.2 (Android) and it fixed nothing.  In fact, I now have two panels that I cannot get rid of.  The new "Survey button" on the Fitbit Labs "Ready to upload you first panel" does not appear to enable any way to get rid of the panel (that I can see).  The second Fitbit Labs "Experiencing symptoms?" panel just has a "Get started" button.  I hesitate to hit that button based on past bad experiences with this whole app situation.

Come on Google...HELP!  How hard can it be to get an opt out button or settings?  SIGH

[BekW]

I have the take survey button now, but it doesn't take you to a survey. If
you click on it you get exactly the same thing as if you click on get
started. It doesn't matter what phone you have or what version of the
fitbit app. The whole thing is annoying and makes me want to quit fitbit.

[CameraSue]

@BekW I noticed the "take survey" option yesterday too. I wanted to explain in the survey that I do not want Fitbit Labs, but it read more like a boilerplate that if you consent, we have the right to do anything with your data.

[ncwineboy]

@CameraSue "Take Survey" takes you to the exact same screen as the "Get Started" button.  Basically they want to convince you through harassment to use it.  To them, it isn't a bug.  It's a feature.

[CameraSue]

@ncwineboy Thanks, you are right. And I'm beginning to believe that what we want as users is not a major interest, at least in giving us what we want. It is disappointing. 

[JuanFitbit]

Hi everybody! Thank you for your messages and feedback. Our team is aware of this and is working on a solution. 

I appreciate your comments. Hopefully this gets solved soon.

[guglsks]

Now they have a take survey link but no survey. it takes you to the same freaking page. What is the happening to Google. Are they this desperate. The quality of the app and the watch itself is declining at Microsoft speed. you guys cannot pull Microsoft. you will be shown to the Oblivion. I never did business with those **ahem** but now you guys are turning into that.

[mitxelena14]

Not only will the lab icon not go away, no matter what I do, a second lab
icon is now on my app. What part of MAKE THESE OPTIONAL is not understood?
I am beyond frustrated!!

[BekW]

I have that second one too, even though I turned off all notifications for
fitbit labs. It is very frustrating. They tell me they are working on a
fix, but nothing ever gets fixed.