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Fitbit Logging Exercise but not Activity Minutes

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‎07-22-2019 06:43

‎07-22-2019 06:43

Hello,

 

I'm hoping someone can help me with an issue I'm having with my Fitbit Logging activity minutes.  For the past two days my device auto logs my exercise, but does not record any activity minutes.  This has happened with three different types of exercise.  In each instance I can see that my heart rate has been up in the peak or cardio range.  I've restarted my fitbit and the app, but no luck.  Thanks much!

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‎07-23-2019 20:14

‎07-23-2019 20:14

Hello @Brooke4131 thanks for bringing this to my attention, it's a pleasure for me to help you today with your active minutes concern. Also, I'd like to give you a warm welcome to our Community Forums!

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting, seems odd that the active minutes are not being recorded even though that exercise activities are being logged. Let me share with you you how the active minutes work. 

 

Your Fitbit tracker recognizes and awards active minutes when the activity you're doing is more strenuous than regular walking, which includes everything from a brisk walk to a cardio workout or run. All Fitbit devices calculate active minutes using metabolic equivalents (METs). METs help measure the energy expenditure of various activities. Because they do so in a comparable way among persons of different weights, METs are widely used as indicators for exercise intensity. For example, a MET of 1 indicates a body at rest. Fitbit trackers estimate your MET value in any given minute by calculating the intensity of your activity. 

 

You earn active minutes for activities at or above about 3 METs. However, if an activity gives you active minutes one day and fewer active minutes the next day, remember that the intensity of exercise is key. Often what seems like the exact same amount of effort over the same distance in fact differs slightly enough to change your active minutes total. Remember also that, by default, the recommended amount of active minutes is from 20 to 30 minutes of daily moderate to intense activity. Something else that I would like to add is that Fitbit devices with heart-rate sensing do a better job of recognizing active minutes for non-step-based activities, such as weight lifting, strenuous yoga, and rowing. 

 

I recommend you to restart your device and let me know if this situation persist. 

 

I'll be around if you need anything else. Smiley Happy

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