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Fitbit One

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‎07-23-2016 06:03

‎07-23-2016 06:03

My Fitbit One will not sync with my phone. I have tried everything. Restarted phone, deleted app, deleted fitbit and added fitbit. Frustrasting!
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‎07-23-2016 07:06

‎07-23-2016 07:06

You didn't mention restarting the fitbit. Did you try that? If not, here's how:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries as it doesn't always work first time.

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‎07-23-2016 07:42

In response to SteveH

‎07-23-2016 07:42

Tried this. Can not get the Fitbit to turn off.
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‎09-09-2016 07:21

In response to jendonaldson14

‎09-09-2016 07:21

Hi @jendonaldson14, welcome to the Forums! Were you able to sync your One with your Android phone? If not yet, let me suggest you something else, besides the steps that my friend @SteveH posted, and the ones you already tried. So please turn off the bluetooth on your phone, then reboot your phone and then turn on the bluetooth again. Then please try sync.

 

Let me know if that works! Smiley Very Happy

Heydy | Community Moderator, Fitbit
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