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Fitbit Races leaderboard out of order

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‎05-29-2017 12:48 - last edited on ‎06-01-2017 06:55 by Moderator Alum

‎05-29-2017 12:48 - last edited on ‎06-01-2017 06:55 by Moderator Alum

I have taken part in a few of the community races on Fitbit, most recently, the NYC Marathon. I am not getting a podium at the end of the race AT ALL and I was told by Fitbit that I completed the race, but on the leaderboard, I am in 25th place. Am I not understanding this function? Is it bugged? I have screenshots, but cannot upload them from my phone on to this site.

 

 

Moderator Edit: Updated Subject For Clarity.

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‎06-01-2017 06:54 - edited ‎06-01-2017 06:54

‎06-01-2017 06:54 - edited ‎06-01-2017 06:54

Hello @pandora215, welcome aboard to the Fitbit Community.  There is a glitch related to the Adventure racer affecting the final order of the leaderboard. At the moment our teams are aware of this issue and are looking in to this to roll a fix in the future. 

 

As additional information, to upload screenshot from your mobile phone you should be able to see the option to upload pictures at the moment you are composing your post.

 

Screenshot_2017-06-01-07-49-25.jpg

 

Hope this helps and thank you for your patience.

 

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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