05-12-2025
09:18
- last edited on
05-13-2025
09:39
by
AndreaFitbit
05-12-2025
09:18
- last edited on
05-13-2025
09:39
by
AndreaFitbit
Fitbit Sense won't synch. I tried reinstalling the app and that didn't work. Tried unpairing and repairing and that didn't work. Anything else I should try?
Moderator Edit: Clarified subject.
Best Answer05-12-2025 10:22
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-12-2025 10:22
Hi, @ShandaOriol, welcome to the community. May I suggest you review this thread - Re: Fixing Sync Issues - Fitbit Community. Please post here again & let us know how you get on.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
05-13-2025 09:44
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-13-2025 09:44
Welcome to the Fitbit Community, @ShandaOriol. I'm sorry to hear that your Fitbit Sense is not syncing. Thank you for mentioning the steps you have followed in order to resolve this situation. I'll be happy to assist.
I'd recommend following @Gr4ndp4 recommendation on: Why won't my Fitbit device sync? - Android - Fitbit Help Center.