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Fitbit Surge

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‎06-27-2016 19:35

‎06-27-2016 19:35

Fitbit surge is a waste of money. Buyers beware. It has a firmware issue. It looses 10 mins every hour on the clock and it cycles through different screens and just locks up on you. I have had 3 different watches all 3 did the same thing. Now fitbit says they don't have a fix. I have had watch for 356 days so now the warranty is up. I have had the problem for 3 months and they offered me 25% towards a new watch. I wouldn't spend another penny.
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‎07-11-2016 06:29

‎07-11-2016 06:29

Hey there @Bradmeyer! I completely understand your point, thanks for this feedback! Rest assured every comment is taken in consideration, we are always working to improve our products and services. 

 

Last but not least, I noticed that you are new in the Community, welcome! I encourage you to join us at Discussions board, there you can share your story, find some fitness tips, recipes and more! Give it a look!  

 

See you around! Woman Wink

Retired ModeratorCindy | Community Moderator

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