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Fitbit Versa 2 frozen screen

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‎05-07-2023 19:26 - last edited on ‎05-09-2023 11:51 by Fitbit Moderator

‎05-07-2023 19:26 - last edited on ‎05-09-2023 11:51 by Fitbit Moderator

  • Sreen frozen.  Help 

Moderator edit: Subject for clarity.

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‎05-09-2023 11:55 - last edited on ‎06-29-2024 16:53 by Fitbit Moderator

‎05-09-2023 11:55 - last edited on ‎06-29-2024 16:53 by Fitbit Moderator

@Guy_ Thanks for your help!

@Paddlewheel Hello there! Thanks for reaching out regarding the screen of your Fitbit Versa 2. In this case I recommend you restart your Fitbit Versa 2 according to the instructions in the following article: How do I restart my Fitbit device?. In case your device is still syncing with your smarthone, you can also try to change the clock face: How do I change the clock face on my Fitbit device?. 

RodrigoM | Community Moderator, Fitbit

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‎05-08-2023 12:05

‎05-08-2023 12:05

HI @Paddlewheel - did you try press the button or double tap the screen? Also what is displaying on the screen when it is frozen?

Author | ch, passion for improvement.

Best Answer

‎05-09-2023 11:55 - last edited on ‎06-29-2024 16:53 by Fitbit Moderator

‎05-09-2023 11:55 - last edited on ‎06-29-2024 16:53 by Fitbit Moderator

@Guy_ Thanks for your help!

@Paddlewheel Hello there! Thanks for reaching out regarding the screen of your Fitbit Versa 2. In this case I recommend you restart your Fitbit Versa 2 according to the instructions in the following article: How do I restart my Fitbit device?. In case your device is still syncing with your smarthone, you can also try to change the clock face: How do I change the clock face on my Fitbit device?. 

RodrigoM | Community Moderator, Fitbit

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