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Fitbit Versa 2 won't connect with my Samsung Galaxy S9 phone

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‎08-18-2020 07:47 - last edited on ‎08-19-2020 13:18 by

‎08-18-2020 07:47 - last edited on ‎08-19-2020 13:18 by

I've been trying to connect my new Fitbit Versa 2 with my phone (Samsung galaxy S9) but its not paring. 

Can someone please help me. This has been driving me crazy trying to get it to work. 

 

 

Moderator edit: subject for clarity 

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‎08-19-2020 13:18

‎08-19-2020 13:18

Welcome to the Fitbit Community, @bettyp72.

 

I am sorry to hear about the difficulty you're experiencing trying to connect your new Fitbit Versa 2 with your Samsung Galaxy S9 phone. I totally understand how you are feeling and I am here to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

You can find more information about the Fitbit Versa 2 in this manual.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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