Fitbit Versa 3 froze

[Kurdtcobainagui]

Thanks for the help but, it just complety froze in mid update won't hard reset or nothing even left it overnight unplugged so it could drain the battery plugged it in and went back to the updated screen with the same update screen frozen talked to fitbit .

wow i say it's the update mine is still frozen and i let it drain the battery overnight and plugged it in and still in same frozen screen

i don't understand it mine is still frozen huh frustrated

Moderator edit: Subject for clarity.

[RodrigoMFitbit]

@Kurdtcobainagui Nice to see you here in the forums again. I moved your post in order to separate topics. I appreciate you taking the time to explain what you have tried so far. I am sorry it has not worked. I am glad though, that you are already in contact with support. They will help you out. Keep in contact with them. 

Have a nice day!