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Fitbit Versa is not syncing sleep

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‎03-16-2019 01:08

‎03-16-2019 01:08

So, I have had this problem for a few days now. Everything is being synced (like steps, heartbeat, exercise etc) except for my sleep. I have a Huawei P20 Pro and a Fitbit Versa. I have checked - there is no app update available. Anyone else having this problem? Help! 

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‎03-17-2019 09:57

‎03-17-2019 09:57

Welcome to the Forums @Jborggren.

 

Let me help you figure out what is going on. Thanks for sharing that everything seems to be syncing correctly.

 

It is possible that sleep is not showing because it is not being tracked or recognized. Sleep might not be recognized in the following cases:

  • Your HR is remaining high during the time you are sleep and thus your Fitbit registers that as time awake. This can happen because of stress or overeating before going to sleep.
  • You are moving a lot during the night.

In that case I'd like to recommend that you try changing the sensitivity settings of your Fitbit to get more accurate readings. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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