02-16-2019 22:27
02-16-2019 22:27
I am tired of reading the hundreds of complaints about the alta not syncing. Everyone seems to be having the same issue. This thing has been nothing but a waste of time and money and i will give scathing reviews to anyone that will listen.
Who can I call for help? Does anyone at fitbit give a flying fuuuuu?
02-16-2019 22:51
02-16-2019 22:51
Hello and welcome to the forums @Kayakjunkie
In order to better assist you, it helps to know which Android system and which phone you're using to sync. If you're under warranty, you would want to get with customer support.
If you haven't already seen it, there is an area with articles just for the Alta - click to see
02-17-2019 07:18
02-17-2019 07:18
02-17-2019 08:02
02-17-2019 08:02
Give a call to customer support's phone (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA.
If you're not in the USA, then click for contact options