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Fitbit app 2.77 hangs up while opening

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‎08-24-2018 08:35

‎08-24-2018 08:35

Just updated app to 2.77 and when I open it, it works but when I close app and try to open it again it just sits at the fitbit logo screen.  The only way I can get it to work is to restart the phone and run app, but once I close app it does it again.  Is there something else I can try?

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‎08-26-2018 05:56

‎08-26-2018 05:56

Welcome to the Forums @bigboyevo.

 

Thanks for sharing what works to get it to load again.

 

I'd recommend that you try to clear the Fitbit app's cache. It is possible that there is some piece of data that is giving the Fitbit issues and not letting it reload correctly. That should definitely help.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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