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Fitbit app Askes me to sign jo and crashes

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‎08-28-2017 13:14

‎08-28-2017 13:14

Since today I have three times had the same problem in the android fitbit app. I am suddenly asked to join fitbit or sign in - as if I just installed the app. When I sign in my data displays for 30 sec and then the app crashes and I have to restart the phone (samsung galaxy s 7) to make it work again. What's wrong?

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‎08-28-2017 14:33

‎08-28-2017 14:33

Hi, @ska45! There do seem to be some ongoing issues with logins right now. I would suggest trying a couple of things to see if they help. You can try clearing the cache on your phone and also trying to update the app to the latest version to see if that works.

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